Reset/Reload Apps on X1. hello. When I go into the Troubleshooting menu, I see "System Refresh", "Restart Box" , and specifically "Resest Netflix". We recently started having issues with HBO Max and Prime apps on the X1 -- HBO Max lets us browse and pick a show -. then when we actually try to PLAY it, it just goes back to the home/landing ...If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. If you're still experiencing issues, contact us .Change your voicemail PIN over the phone. Dial *99 or your Xfinity Voice number. Enter your passcode when prompted. If you're accessing your voicemail for the first time, you'll be prompted to create a password and record a personalized greeting. Press 4 for personal options.Exchange an X1 TV Box for one that supports streaming partner apps. To order a new TV Box: Press the xfinity button on your remote control for the TV/Box you want to replace. Click Apps from the X1 Apps menu. Highlight the desired app and press OK or the center of the directional pad. Follow the screens to view the offer to exchange your TV Box.1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3.To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.Hold down (i) and Home simultaneously till the LED light starts flashing. Then, in order, press the Power button, Last arrow (←), and Volume down button. To Pair your Xfinity remote again with the Xfinity box TV: Hold down ‘A’ on the remote. On the screen, choose Remote Setup. Select Yes for the relevant questions that follow, and do …Yes, I'm a sceptic, and things are sounding sketchy to me here, but hey - I'm not the Xfinity expert in this relationship. So back to renting their Gateway. Installed exactly as it was from day one, and PRESTO, nothing changed. Same problem. Replaced TV Box with a new TV Box, replaced new Gateway another new Gateway, and PRESTO, …Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I no longer work for Comcast. My 1999 Samsung tv/vcr combo worked well with all the Comcast cable boxes, including the newest cable box, until about two weeks ago.To use Audio Language Reset to go back to the default track: Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight one of them and press OK on your remote.Learn how to program your XR15 xfinity remote to your TV with this easy video tutorial. Find the codes for the most popular TV brands and enjoy your favorite shows.How to Unpair Xfinity XR15 Xfinity X1 and Flex Voice Remote. [1] On the remote, press and hold the A & D buttons together for 3 seconds. [2] Release these buttons when you spot the indicator light changing from Red to Green. [3] Then, press the 9-8-1 button and you will see the blue light blinking twice if the remote has been unpaired.To reset an Xfinity Video Doorbell, remove the trim plate and insert a non-metallic pointed object (such as a toothpick) into the reset pin hole, then gently press the button and immediately release. Remember to put the trim plate back on the video doorbell. Note: Pressing and holding the pinhole button for over 10 seconds will factory reset ...Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription.Rustyben. the X1 set top boxes have a special formatted memory card installed that enables the rewind (approximately 1 hour for DVRs and 20 minutes for non-DVR X1 set top boxes. The fix is to swap out the box. reseating the card usually only gives you a temporary fix.Xfinity Instant TV is a cable TV streaming service that lets you watch live TV from broadcast and popular cable networks on your compatible smart TV, computer, tablet, smartphone or Roku Streaming Player. Enjoy local and national live sports, news and the most popular shows as they air. Add premium channels and channel packs to make sure you ...Please turn on your device by pressing and holding the power button of your cable box till the green light starts blinking. Press the Power and Menu buttons simultaneously on your remote to open the user settings. Navigate to find the Restore Defaults option. Press the Right button and click Ok to start the reset.X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!I tried to reset Xfinity FLex TV box with the XR16 remote control. I contacted the customer service and noone knew how to reset it. My concern is when I retu...Set up your clock display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. Learn how to set up the clock display on you TV Box.Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.Select Factory Reset. Physical Reset Button: 1. Unplug the power cord from the back of the Xfinity TV box. 2. Find the small, red reset button on the back of the Xfinity TV box. 3. Use a paperclip or other thin object to press and hold the reset button for about 10 seconds until the power light starts flashing. 4.Since we became customers in May 2021 we have had trouble with having to restart this box everyday. Eventually got in touch with a live person and was sent a …Oct 13, 2023 · Now, your XR11 remote has been reset. Pair the XR11 Remote with Xfinity TV Box. Make sure that the remote is in line of sight with your Xfinity TV Box. Press the A button and choose Remote Setup. The TV Boc will now ask if you wish to use the remote to control your TV’s power and volume functions. Choose the Yes option.Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour ...Open the Xfinity connect portal and click the 'settings' tab (gear icon). Make sure you are in the 'Mail' tab within the settings. Open the 'basic settings' page and look for the language drop-down bar. Click on it and make sure the language is set to English and apply the changes. Once the changes take effect, your language ...Here's how: Start by holding A and D at the same time until the light on the top flashes green. Then press 981, the light may flash several times. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. In a few seconds, the box will reboot if done ...Follow these instructions to reset the XR15 remote without a setup button. 1. Press and hold the A and D buttons simultaneously. 2. As a result, the remote's LED light changes from red to green. 3. After that, press the buttons 9-8-1 in sequence. 4. Finally, the LED light on the remote will blink twice.Turn on your TV. Press and hold the SETUP button for five seconds. The LED indicator will turn from red to green. Press the CH button repeatedly to search through the manufacturer codes until the TV turns off. Once the TV turns off, press the SETUP button. The status LED light on the remote should flash green twice.Turn the TV on, and press and hold the 'Xfinity' and 'Mute' buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit.To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.The set-top box being offline. 3rd party equipment is offline or on wrong input (audio/video receiver, HDMI switch, dvd player, etc) The video connections between the TV Box and the television are connected incorrectly. The next step is to check if you are able to perform the following: “exit>exit>exit>720”.Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour ...Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour ...Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. ... Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. ...Wait 10 seconds. Plug your cable box back in. Push the Power Button on your remote to turn your cable box back on. The cable box will restart. Allow a few minutes for the cable box to finish starting back up. Restarting your Comcast X1 DVR is often the first step when troubleshooting since it's easy, and it works.DTA box not working. Our DTA box stopped working yesterday - no light on the front (I believe it used to have a green light), no signal being received by the tv. I've checked, tightened and replaced all the cables. The support chat bot just keeps trying to restart it and telling me everything is fine, and gives me no other options.To resolve the issue of automatically switching back to Dateline when trying to watch Discovery+, you can follow these steps: Launch the Discovery+ app on your X1 TV Box or Xfinity Flex streaming device. Navigate to the Settings menu. Look for an option related to "Auto Switch" or "Default Content".Learn about replacing your equipment now to get the most out of your Xfinity service.Rustyben. the X1 set top boxes have a special formatted memory card installed that enables the rewind (approximately 1 hour for DVRs and 20 minutes for non-DVR X1 set top boxes. The fix is to swap out the box. reseating the card usually only gives you a temporary fix.Reset/Reload Apps on X1. hello. When I go into the Troubleshooting menu, I see "System Refresh", "Restart Box" , and specifically "Resest Netflix". We recently started having issues with HBO Max and Prime apps on the X1 -- HBO Max lets us browse and pick a show -. then when we actually try to PLAY it, it just goes back to the home/landing ...Restart Comcast cable box ,reset comcast cable box using your remote how to restart your Comcast cable box.Change Recording Start or Stop Time. Press the xfinity button on the remote. Use the arrow buttons on the remote to highlight Saved and press OK. Highlight Scheduled and press OK. Highlight a program to modify and press OK. Highlight Record Options and press OK. Highlight Modify and press OK.Troubleshooting the TV Adapter remote. Problem: The TV does not have any sound. Solution: The TV may be muted — press the MUTE button to restore volume. You can also try pressing the LANG button to restore volume. The LANG button changes the language on a channel, but if the channel doesn't support a second audio program, it may come across ...In this video I show you how to access the parental controls on the Xfinity Flex TV Box. You can set a parental control pin code, you can restrict access to ...If you are facing persistent issues with your Xfinity TV box, performing a reset or reboot can often resolve common software-related problems. Here are some troubleshooting steps to follow: 1. Power off the TV box: Press the power button on the front panel of the Xfinity TV box or simply unplug it from the power source. 2.Launch the Netflix app from your Xfinity X1 set-top box. (Refer to the "Set up Netflix" section on Using Netflix on your Xfinity X1 set-top box for instructions.) Make sure you're not launching the app from your Smart TV or another device. Follow the prompts to link your existing Netflix account to your Xfinity package, or create a new ...Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Are you a subscriber of Xfinity TV and find yourself overwhelmed by the multitude of channels available? Don’t worry, you’re not alone. The first step in navigating the Xfinity TV ...On the TV Box, go to Settings > Device Settings > Remote Control. Select the Pair Remote option. Press and hold the Menu button on the remote for five seconds. The pairing process will begin automatically. Once the remote is paired, a message will appear on the screen confirming that the process is complete.Troubleshooting the TV Adapter remote. Problem: The TV does not have any sound. Solution: The TV may be muted — press the MUTE button to restore volume. You can also try pressing the LANG button to restore volume. The LANG button changes the language on a channel, but if the channel doesn't support a second audio program, it may come across ...By: Olin Wade (Remodel or Move Stuff) If you have an Xfinity WiFi white box (also known as an Xfinity Wireless Gateway) you can reset it by following the steps below: 1. Unplug the power cord from the Wireless Gateway. 2. Wait 20 seconds before plugging the power cord back into the Wireless Gateway. 3. Wait at least another two minutes while ...The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. See instructions for pairing your Xfinity remote and TV Box. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. To perform a factory reset:Discover how to enjoy wireless TV with Xfinity X1. Find out how to set up, troubleshoot, and use the Wireless TV Box with your home network.Please follow these directions to factory reset the Flex box: 1. Ensure the device is currently powered on. 2. Press the 'POWER' and 'MENU' buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. 4.To reset your Xfinity WiFi router/box, locate the ‘Reset’ button on the box or router. When you have located this button, press and hold it for five consecutive seconds. Once this time has passed, release the reset button and the process will start and complete fully within a matter of minutes.Your X1 TV Box is compatible but something has gone wrong and you need to Reboot Your X1 TV Box. If you know your box is compatible (e.g., because you have seen Netflix on it in the past) and rebooting has not fixed the problem, please contact us. To verify that your X1 TV Box is compatible with Netflix, please seeWhat to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps.Restart from the Xfinity My Account App. Open the Xfinity My Account app (available for iOS and Android .) Scroll down and select the TV tile. Select Troubleshoot. You will be presented with two options: System Refresh: The System Refresh fixes most common issues by restarting all of the boxes inside your home.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ...Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. ... Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. ...Find steps for clearing locally stored data associated with third-party apps from X1 or Flex.Apparently you can stream all your channels via the Xfinity Roku or FireStick app while you wait for a tech if this doesn't fix the issue. TV box reset procedure: Using the remote, Hold Pwr button 3 secs. Press OK (center button) Press right arrow, down arrow, then power. Then unplug/replug the box if stuck loading after reboot.To Set Up Your Clock Display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. I no longer work for Comcast. 3 years ago. 0.Jan 28, 2022 · The XiD TV Box is a Service to Additional TV device that supports both Standard Definition (SD) and High Definition (HD, HDMI-only input) TVs for Xfinity X1. It is not wireless. Customers with a cable subscription would need a Xi5 for wireless connection. I am an Official Xfinity Employee. Official Employees are from multiple teams within ...Mar 4, 2020 · A factory reset helps alot. Especially if you get a buggy update.. I've had occasions where the box powers itself off and won't come back on, and a factory reset solved it. Although I really only recommend it as a last resort. 0.1 - Locate the reset button. The router reset button is located on the back of the router. The reset button is small and recessed and is normally a different color than the rest of the gateway's housing. For example, if the gateway is black, the button is likely orange or yellow. This makes it easier to identify.When you see this screen, please allow time for the TV Box to update. It'll restart automatically when the download completes. Then, you'll be taken to the ...TV Black Screen keeps happening randomly. I keep getting a random black screen that I can fix with the TV Box reset under Support Troubleshooting for black screen. That problem is this black screen issue is happening randomly about every few weeks. Now it's happening about once a week. The sound remains on.Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off.Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing the WiFi tile under the Troubleshooting section. The WiFi password (s) and network name (s) will show up on the screen.Gold Problem Solver. •. 25.9K Messages. 4 years ago. System refreshes are not the answer anyway to channels not coming in, it’s the signal to the equipment. The …Change Recording Start or Stop Time. Press the xfinity button on the remote. Use the arrow buttons on the remote to highlight Saved and press OK. Highlight Scheduled and press OK. Highlight a program to modify and press OK. Highlight Record Options and press OK. Highlight Modify and press OK.This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Pair your voice remote with your Xfinity TV Box. Aim the Voice Remote at your X1 TV Box, Xumo Stream Box, or Flex streaming TV Box, press the Microphone (Voice) button and say, "Program remote." Follow the on-screen instructions. As you proceed through the instructions, you may see a picture of your remote. If that doesn’t work or if you don ...Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour ...To Reboot Your TV Boxes: Ensure your cables are tightly secured. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box.Jun 10, 2021 · Reset/Reload Apps on X1. hello. When I go into the Troubleshooting menu, I see "System Refresh", "Restart Box" , and specifically "Resest Netflix". We recently started having issues with HBO Max and Prime apps on the X1 -- HBO Max lets us browse and pick a show -. then when we actually try to PLAY it, it just goes back to the home/landing ...Turn Purchase PIN on and off (X1) Press the xfinity button on your remote control.; Using the right arrow button, scroll over to highlight Settings.PressOK.. Use the down arrow button to highlight Purchase PIN.Press OK.; Turn the Purchase PIN on or off. After turning the Purchase PIN option on, enter the new Purchase PIN in the Enter PIN section of the Create a Purchase PIN screen.Jan 23, 2024 · Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart.This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box.What Xfinity TV Boxes can I use with the Voice Remote? The Voice Remote is supported by all X1 TV Box models (except the RNG150) and all Flex streaming device. The Voice Remote must be paired with the appropriate model TV Box to enable voice control. Will my Voice Remote control my TV, audio receiver and sound bar? Yes, for most models.No. There is no need to call support. To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch.Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.. Settings is also located on the Home page on Xfinity Flex streamingThe factory reset unpairs your remote and TV Box, so you' Xfinity Instant TV is a cable TV streaming service that lets you watch live TV from broadcast and popular cable networks on your compatible smart TV, computer, tablet, smartphone or Roku Streaming Player. Enjoy local and national live sports, news and the most popular shows as they air. Add premium channels and channel packs to make sure you ...How to reset and program comcast xr11 remote Apr 2, 2022 · First things first, you shoul X1 TV Box (view only — no login required) FOR XFINITY INTERNET CUSTOMERS WITH GATEWAYS. Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing theWiFitile under the Troubleshooting section. Motion: The light is located on the circuit board ...
Continue Reading