Use your account number, it will show a time line that tells you how close you are to receiving your rebate. If for some reason the on-line reward center indicates you are not eligible for a rebate, call 800-526-3268. If you still get no joy, post a message in the Customer Service forums and an employee will help you.Find out how to set up a payment arrangement with Xfinity.Missing Rewards Card - never received $250 VISA. Hi, I signed up for TV & Internet and was promised a $250 prepaid VISA card as an incentive which I was counting on. I have repeatedly called phone #'s, tried various different websites suggested to track down the card and get the problem fixed. Nothing has worked so I have finally wound up here ...Your Xfinity Mobile account is tied to the account we have on file for your other Xfinity services, such as Xfinity Internet, Xfinity Voice, and Xfinity TV. If you move and change the address where you're receiving these Xfinity services, your Xfinity Mobile account needs to be updated as well. For most customers, the update will occur ...The scams: You receive a sweepstakes promotion in the mail telling you to call an 800 number to win a prize. When you make the call, it activates an automated system and you're unknowingly enrolled in a club or program. The charge is then added to your phone bill. You fill out a contest entry form and the promoter uses your phone number to ...The card/bank would have needed to have made a payment to us in the amount or larger than the refund amount coming back to you. If that is not possible then we send it in the mail. For example, if the refund is $35, but you had only ever made a payment of $10 with that method, the refund would be mailed. I am an Official Xfinity …I was charged twice for my internet and spoke to several people about how I want it refunded on my card. No credits… every one of them said it will be put back on my card. It’s been months later nothing.Apr 8, 2024 ... There is a $35 restocking fee that will be deducted your refund. If the device is not in like-new condition, we may refuse the return or charge ...Refund amount is less than or equal to the last card payment amount. (These should be returned within 30-days). A paper check will be sent in the account owner’s name to the bill-to address that was provided: If the customer uses Apple Pay to make their card payments. If the refund to the last payment card on file fails.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.XfinityRyanE. +17 more. Official Employee. •. 1.1K Messages. 8 months ago. Hello @user_006ec8, thanks for creating this post, and reaching out for help with your Xfinity Rewards replacement card. Our team will be glad to help get a new card ordered for you!The account listed there being a credit. There will not be any new service set up with comcast/xfinity, so we were told, multiple times, that "the check is in the mail". April 20th: "it will take 30 days to process and should come by May 30". May 24th, nothing had arrived. I check and the address to send the refund was correct.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Resetting your PIN. Visit xfinityprepaid.com. Click the FORGOT YOUR PIN? link (next to the Log in button). Verify your account information by entering the phone number associated with the account and the ZIP code of the service location, then click Next. Enter a new eight-digit PIN and click Set up new Security PIN. You'll see a confirmation ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.i bought 2 phone cases at my local xfinity store. they supplied me with the wrong ones and the wrong receipt. this purchase was made on august 28 2022. now october 4 2022 they still have not issued my refund to my bank account. even after escalating to the district manager. they said they couldnt just issue a refund to the card on either of my mobile or cable accounts. they are clearly not ...Learn how to rent or purchase On Demand content using the Xfinity Stream app.Dec 2, 2023 · Learn how to check the balance on your Xfinity Visa gift card online or by phone. See answers from official Xfinity employees and other users on the Xfinity Community Forum.You can even ask for a refund -- assuming it is actually granted, you may be given the funds in the form of a prepaid card, whereas people who stick with the service generally get their...Welcome to our community forum, @Rubik1771 and I'm so excited that you want to join the Xfinity family :). When you start new service we offer an Easy Enroll option which allows you to bypass a credit check. You just need to make a one time payment that will be applied to your first bill balance and enroll in Autopay with a bank account or card ...Discover how to manage your services, update passwords, pay your bill, view statements, and more. View Billing Information Manage Premium Channels Move or Transfer Service. Account Management. Billing & Payments.If you’re a Comcast email user and suddenly find yourself unable to access your account or experience any other issues, you’re not alone. Comcast email issues can be frustrating, b...How to get credit balance refunded. We had to close our Xfinity acct recently as I have retired and we are moving to a new area where there is not Xfinity service. How can I get my credit balance refunded? Thanks! Question. •. Updated. 4 months ago. 605. 1. 0. 6. Responses. XfinityGabriel. +18 more. Official Employee. •. 1.4K Messages.Solved. Hi there, I was going through some old documents and found a refund check from Comcast issued in November 2020 that had not been deposited. It is marked as valid for only 180 days, so I am looking to get it re-issused. I had a Comcast account and it was cancelled with a large open credit which was sent back to me in the form of a check.This card is a prepaid card. At the point-of-sale select Credit to sign for your purchase or select Debit to enter your PIN. Can I charge items to my prepaid card? No, however, you can use your card like any other prepaid card. When the money is gone, subsequent transactions will be denied. Do the dollars on my prepaid card ever expire? Yes.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.If you disconnect Xfinity service and have a credit balance, you can get a refund by email or mail. Learn how to claim your refund online at xfinityrefunds.com and choose your preferred refund method: a virtual card, a physical card, or a bank deposit.🙂 Refunds will be applied to the last payment card on file, if applicable ( If the refund to the last payment card on file fails or if the last payment on file was not a credit card payment, then we will be sending a check in the account owner's name to the bill-to address that was provided.Return or exchange Xfinity Cameras or Video Doorbells. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be ...Owed a refund. Got an email about how it has been issued through some stupid token on a card. I do not want a token or a card. I want the damn money back into my bank account that I have paid with for years. It is not like comcast does not have this info.The scams: You receive a sweepstakes promotion in the mail telling you to call an 800 number to win a prize. When you make the call, it activates an automated system and you're unknowingly enrolled in a club or program. The charge is then added to your phone bill. You fill out a contest entry form and the promoter uses your phone number to ...Click here to learn how to cancel or change your NOW Internet. You can also visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA.Article | Comcast Business SupportIs XfinityRefunds Dot Com legit? Could it be a scam? Should you use this website to check your prepaid digital token card with refunds and bonuses? I investi...If you receive a suspicious call, text, or email claiming to be from Xfinity, report it immediately. Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative.Here's how long it takes for a refund to appear on your account or statement: Store credit —It might take up to 48 hours to see the refund in your Apple ID balance. Mobile phone billing —It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.You must live up to the same terms. Refunds should be processed and delivered in the same amount of time. A three month wait for a refund is unacceptable. Editorial standards. Comcast uses a due ...Thanks for posting on the forums! You can count on us for help with residential accounts, and service, anytime. For security with Xfinity Mobile accounts, devices and billing, please call or text 1 (888) 936-4968 to reach our secure Mobile team.Sep 10, 2023 · There are four ways to cancel an Xfinity account. At the time of writing, Comcast offers a few different methods for its customers who want to fully cancel their service rather than just pause it ...Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self-service tools on any ...7 days ago ... ... Xfinity Promotion Center team at 1-877-227-0956 to request a replacement card. - As you are typing a drop-down list appears. Receive ...overcharge. I recently reviewed my bill and realized that Xfinity/comcast has been over charging me for the past 9 months. When I called to complain, I was told be the csr and a supervisor that they would refund about half of what they had overcharged me but would not refund the rest. They acknowledged that I was overcharged, but said that ...Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support.Feb 18, 2024 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.The latest imposter scam impersonates Xfinity and it’s lately targeting people in the Pittsburgh area. According to the Ross Township, Pa. Police Department, Xfinity customers are getting phone ...Returns and refund policies play a crucial role in building trust with customers. In today’s highly competitive business landscape, providing a seamless and customer-centric return...someone please help escalate this for my full refund. Thanks. timeline. March 2022: My internet service was disconnected. Didnt contact Xfinity because I thought it was a modem / hardware issue. April 2022: Found out my card on autopay got flagged so service was disconnected because autopay didn’t go through. Contacted Xfinity to …Eligible households also can receive a one-time discount of up to $100 to buy a laptop or desktop computer or a tablet from participating providers if they contribute more than $10 and less than ...You can even ask for a refund -- assuming it is actually granted, you may be given the funds in the form of a prepaid card, whereas people who stick with the service generally get their...If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS ...when I called them they agreed for a part refund of $256.18. Since then I have been on countless calls and chats with agents asking them for a refund and nothing ever happens. The agents keep creating new case numbers and closing them. - first they said they sent a check to Baltimore address -then they said that they will send me …If for some reason the on-line reward center indicates you are not eligible for a rebate, call 800-526-3268. If you still get no joy, post a message in the Customer Service forums and an employee will help you. Please keep in mind if you are qualified for a Visa gift card, you must: Sign up for a qualifying plan.If you disconnect your Xfinity service and have a credit balance, you can get a refund by email or mail. Learn how to claim your refund online, choose your preferred method, and use your prepaid card.Nov 26, 2021 · Once it gets closer to that time, you can use the following link to track the progress of your cards. Then, simply keep an eye out on the mailbox for a nondescript envelope with your cards inside! Here's that link for you to check the status of your gift cards: https://comca.st/317qd9i. 2.My phone number is [Edited: "Personal Information"]. I was told I would get a refund of $176.58. I now have an... I called in and disconnected my wifi account on October 5 because it had never worked. My phone number is [Edited: "Personal Information"]. ... Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down ...Thank you so much for reaching out, user_3hj24w!I'm so sorry you've been having issues getting your refund. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?This site does belong to us, and is not a scam. This site would be used to check the status of refunds/gift cards for example. This post was marked as closed. Should you experience further issues, please create a new post . I got one of these today for a one-cent refund. Card claims to have a $3.50 monthly fee.Oct 27, 2023 · I cancelled my services in 07/31/2023 and have not received the $46 refund. I have called and chatted with multiple people, and everyone is telling me something different. 1. The refund was credited to the credit card on file - I never received a credit to my credit card 2. Another person told me that Xfinity send a check to the address on file.Xfinity bill pay. (800) 934-6489 (800-Xfinity) EST. Pay your Xfinity bill by phone 24/7. Xfinity Mobile customer service number. ( 888) 936-4968 EST. Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist. Xfinity business customer service. ( 800) 391-3000 EST. Call if you are a new or existing business ...Xfinity said we can cancel at anytime. We didn't even use or call on xfinity mobile and they are charging my credit card. We have spent numerous hours on the phone with Xfinity outsource company, that puts on hold continuously, probably hoping we would hang up. It's hard to get help from them. They will not email me or send me anything in …My Xfinity mobile app showed that my bill was past due, so I went ahead and paid it right there and then in hopes that the service will be automatically restored. Except, my bill was not due until January 22. My past-due balance was $0.00 (I pay bills on time). I checked my bill and my credit card statement.Solved. Hi there, I was going through some old documents and found a refund check from Comcast issued in November 2020 that had not been deposited. It is marked as valid for only 180 days, so I am looking to get it re-issused. I had a Comcast account and it was cancelled with a large open credit which was sent back to me in the form of a check.When an Xfinity account is disconnected and a credit balance is present, we will attempt to refund this money to the last card used to make a payment on the account. If a card was not used, or if we are unable to return the funds to the last card used, a refund check will be generated within 4-6 weeks and sent to the address that the last ...Xfinity charged me for an entire year of Xfinity mobile even though I never Signed for up it and refuse to refund me. About 4 months ago I realized according to my bank statements that I had been getting charged for Xfinity Mobile since August of 2022.Unfortunately, I cannot receive a refund check until after it is mailed by Xfinity. None of the helpful-sounding chat responses ever include the statement that the check has been mailed. Always assuredly looking into it or creating a tag or updating an account, but never mailing a check. the last chat even promised to add on an additional $15 ...We're committed to. keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.CCMike1. +17 more. Official Employee. •. 933 Messages. 2 years ago. Hi @lakehldy, you can call the number on the back of the card to find out the balance. 0. 0.Access your Xfinity Rewards or learn more about the program. Xfinity customers enjoy a mix of exclusive perks and experiences from day one! Xfinity Rewards Join. Explore. Enjoy. Xfinity Rewards is our way of saying thanks for being a customer. There's no cost to join, no points to track, and signing up is just a few clicks away.Millions of WiFi hotspots. Special offer — only $10 for each 30-day pass. Get online in two simple steps. Pricing & other info. $10 promotional rate ends 9/21. Restrictions apply. Not available in all areas. Pricing and services are subject to change.In today’s competitive business landscape, customer loyalty is more important than ever. And one of the key factors that can drive customer loyalty is a flexible returns and refund...Jan 9, 2024 · The refund is issued within 6-8 weeks as long as all leased equipment has been returned. The refund would be issued back to your credit card, as long as the refund balance is the same amount or less than the last payment processed. If the refund total is over the amount of the last payment made, a prepaid card will be issued for the refund total.. Sep 9, 2023 · Unfortunately, I cannot receive a reChoose a reason for return and press Continue. Select a retu Matthew Connatser. Fri 24 May 2024 // 22:23 UTC. The Federal Trade Commission (FTC) has shared data on the most impersonated companies in 2023, which include Best Buy, Amazon, and PayPal in the top three. The federal agency detailed the top ten companies scammers impersonate and how much they make depending on the …Apr 4, 2024 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ... Sep 28, 2020 ... Even though they sent me a gift card for a ref Hello, @user_aufnje. Thanks for reaching our team on Forums regarding the fees. A fee of $25.00 is applied to accounts when a payment is returned by the issuer (either due to insufficient funds, incorrect routing information, or an expired card), and this fee would appear on your statement and in our billing ledger in the same area where late ... Scam Offering Xfinity Promotion. Today I received a...
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