Jun 19, 2020 · I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) works, neither ...Aug 18, 2022 · For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.Error code rdk 03036. Anyone know what to do about error code 03036? And yes, my cables are fine. Question. •. Updated. 5 months ago. 1.7K. 0. 3. …I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we're new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Wednesday, April 3rd, 2024 8:28 PM. Error RDK-03036. Hi trying to self install x1 but keep getting this error message.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.Need Help? Find Solutions, share knowledge and get answers from customers and experts.I had had the RDK-03033 errors in the past and it was tough to get through. It ended up that my coax cable inside the wall needed trimmed back a bit but there are certainly other things that can cause this.Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart your X1 TV Box. If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Need Help? Find Solutions, share knowledge and get answers from customers and experts.And you can choose from four ways of doing it. Online: Go to Xfinity's activation page and follow the prompts. Phone: Call Xfinity's activation number ( 1-855-652-3446) and follow the prompts. TV: If you're also installing Xfinity TV service, you can activate it from your TV. Follow the prompts on your TV screen.I just need to get a tech out to my house to take a look at the box. Why does Xfinity keep cancelling my appointment. It's now going on 5 days since I first tried to troubleshoot the box and get a tech to come look at it, and Xfinity won't keep an appt. to send someone out to look at it. How can I set up an appt. that Xfinity will keep and not ...2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.Jan 12, 2024 · If you encounter the Xfinity RDK 03036 error, there are a few steps you can take to fix it. 1. Check the signal strength: The first thing you should do is check the signal strength.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Jan 26, 2024 · My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and nothing seems to resolve the issue. Went through the Xfinity support app but after a number of cycles, it said we needed a technician- which won ...The issue (RDK-03033) has been identified and should be resolved during our next firmware release happening next week. Please report back at the end of next week if you continue to experience this issue. Thank you in advance for your patience. **Marking as Best Answer so all customers reporting RDK-03033 will see this message.You might need to see where the internal house cable connections are fed from and see if there are splitters there or not. At the point the service cable enters the house (basement?), it might be connected to cable (s) that feed your room outlets. 0. 0.This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Unplug the modem completely and restart the boxes. Moca light on the gateway should be off. 2. The amp is defective. Try bypassing the amp with a splitter temporarily. The X1 boxes can be off any port of the amp just not the voip port. 3. The main box is defective and isn't broadcasting moca anymore.Hello, @user_63f201. Due to the age of this thread, it's going to be closed out. Please create a new thread with details regarding the errors you're receiving and the make/model of your cable box, so we may further review with you.Select Your Provider: ...X1 boxes not working. My parents had Xfinity cable and Internet installed yesterday. Today we went to the local store to order a 3rd box and upgrade the content package. When we got home, the 2 existing boxes are failing with RDK-03036 even after multiple tightenings and restarts, and the Xfinity Stream app has a DNS Lookup Failure. Question. •.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Need Help? Find Solutions, share knowledge and get answers from customers and experts.To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart your X1 TV Box. If you continue to experience issues, please contact us using the method that is most convenient for ...This article provides instructions on pairing an X1 Wireless TV Box (Xi5 or Xi6) or Flex streaming TV Box (Xi5, Xi6 or XiOne) to your Xfinity in-home network. Note: You can also connect your X1 Wireless TV Box to your xFi Gateway with RDK-B via an Ethernet cable, in which case these pairing steps will not be necessary.Need Help? Find Solutions, share knowledge and get answers from customers and experts.1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3.Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cableAfter moving it, I'm stuck on "connecting to your entertainment experience" then it gives RDK-03036 after 10 minutes. All other tv boxes are working just fine. Manual restart for the single tv box did not work and total restart did nothing too. ... or exchange the current box for a WiFi box at an xfinity store or customer service ReplyHere's how to find out whether Comcast Xfinity is down in your area or not.i. Xfinity is a cable and internet service provider that offers various products a...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to …Channels and Programming. 2219 posts. Non-X1 Service. 559 posts. Xfinity Community ForumUpgraded to X1 dvr with 3 XiD-P small boxes from old style standalone dvr's (which all worked but one started having problems). The main X1 box works fine regardless of where I connect it but the XiD-P boxes will receive only basic channels and can't receive a refresh signal or be seen by customer support. Do these satellite boxes communicate ...I've gone through the reset routing multiple times daily! I even swapped out a different box to see if that would work. I didn't. Xfinity was supposed to send me 2 different types of boxes (wireless and wired) can you check to see if that was done?Need Help? Find Solutions, share knowledge and get answers from customers and experts.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for ...See full list on robotpoweredhome.comNeed Help? Find Solutions, share knowledge and get answers from customers and experts.Mar 3, 2020 · what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?If you have RDK 03036 cable error, Reboot your modem. If you have RDK 03036 cable error, Reboot your modem. Skip to main content. Home. Getting Started. ... you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. I am an Official ...Posted by u/ForSharingInfo - 2 votes and 5 comments@comcast @Xfinity Cable tv box, in a residential area of #Flint has been out of service for days. No tech visits. Only BOTs and outsourced customer service claiming to send signals to a malfunctioning tv box message RDK-03036? Is this how you treat elderly loyal customers? Flint Firebirds (@FlintFirebirds) reported 17 minutes ago from Flint ...Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. ... RDK 03036 upvote ...Discover new grant opportunities for small businesses in 2023 from Comcast, Progressive, and more. Funding rounds are opening! Apply now. Many large corporations launched grant pro...Learn more about the X1 Error Code: RDK-03053 — Trouble Connecting to X1.Posted by u/ForSharingInfo - 2 votes and 5 commentsNeed Help? Find Solutions, share knowledge and get answers from customers and experts.Wednesday, September 13th, 2023 8:54 PM. Closed. Cable box setupNeed Help? Find Solutions, share knowledge and get answers from customers and experts.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.RDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.Since you're in apartment you're going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different providerRDK-03036 The Comcast cable feed to your home/apartment are connected to a signal splitter that has separated the X1DVR from the Xi3. They must be on the same splitter so that the signal is not isolated. Locate your cable closet (might be a Comcast task) and identify the cable going to the X1DVR by turning on the TV and then disconnecting …Learn about Error Code: RDK — 03046.Are you still seeing an issue with an error code on the cable box? XfinityJanelle. commented. 1 month ago. 0. 0. R · RDK 03036 error. Question. put it on fxx ( ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.If this is a secondary box, you may need to also try rebooting either your primary cable box as well or your gateway. Please give those steps a try and let us know if you see any improvement or if you could still use a hand. :) 2. 0. U.Check behind your wall plate in bedroom and make sure it is connected. You can check your attic or crawlspace to make sure line going to your bedroom isn't on another splitter there. Unplug both boxes. Plug in main box and let it come all the way on before plugging in receiver box. That's a few easy things to try.Sunday, April 12th, 2020 8:00 AM. Closed. RDK-03036. Are there any connectivity gurus out there? I can’t get either on my satellite boxes to connect. I’ve spent over 4 hours on …You can quickly fix the RDK-03036 error by restarting your equipment or refreshing your cable signal. You can contact Xfinity support if none of that works. Keep reading to find out how you can reset some models of the X1 box and why you may have run into the error.. These are the public hotspots Xfinity runs in many locations, typicIf you encounter the Xfinity RDK 03036 er Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different provider Amazon will be your middleman so you'll never have to Need Help? Find Solutions, share knowledge and get answers from customers and experts. XiD-P box is unable to connect to main DVR. I have been having ...
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